The platform we use is called HiBid. If you have ever set up an account with HiBid for another auction company, you can use that same login information. If not…read on!
Creating Your HiBid Account
- From the home page – www.kandbauction.com – click on “Login/New Bidder” at the top.
- Click on “Register Here” in the pop-up window.
- Enter your email. Re-type your email for confirmation. Click “Check Email”. Only one account per email is allowed.
- Next, enter your basic contact information. Leave blank anything that does not apply to you.
- Create a username and password. Password is case sensitive. PLEASE WRITE DOWN AND KEEP IN A SAFE PLACE! This information cannot be accessed by anyone but you.
- Clicking on “Hide username from public” will keep you anonymous during bidding.
- Clicking on “Send email notifications…” will keep you updated on your bidding history and important notifications. Either of the last 2 steps can be changed at any time.
- Click on “Create New Account”. You will receive an email welcome message upon successful account setup. You are now ready to login! Once you do so, you will see your name at the top of the screen.
Registering to Bid
- You will need to click on “Register To Bid” for each auction you wish to participate in.
- This is where you will enter your payment information. Simply click on “New” and follow the prompts. You will only have to enter this information one time. You can update and change your payment method at any time.
- There is a box underneath the Payment Method where you can let us know if you need shipping or have any other notes to the auctioneer.
- Next you will need to read and agree to the Terms and Conditions. Please let us know if you need clarification. Click the Box that acknowledges you have read and accept the terms and conditions.
- Click “Submit Registration,” a pop-up ‘Thank you for registering…’ will appear. You are now ready to bid!
PLEASE WATCH THE AUCTION FROM THE LIVE CATALOG VIEW! (Described below)
How Our Auctions Close
K and B Auction utilizes a 'staggered soft close'.
Staggered Close: Lots close in 20 second intervals; they do NOT all close at the same time. For example: At the start of auction closing time (5pm EST), lot 1 will close, then 20 seconds later lot 2 will close, then 20 seconds later lot 3 will close, and so on. The exception to this rule is described next.
Soft Close: If there is any bidding activity in the last 5 minutes of a lot closing, an additional 5 minutes is added to the clock countdown. There is no last second 'sniping' as on ebay. This will continue until someone gives up and there is no bidding activity in the last 5 minutes. (We've had bidding wars where a lot may be 'fought over' for over an hour!)
Online Bidding Advice
PLEASE WATCH THE AUCTION FROM THE LIVE CATALOG VIEW! (Described below)
Max Bid: You can place your absolute maximum bid on a lot ahead of time and let the computer bid for you. It will continue to place incremental bids until (if) you are outbid. Useful if you are not able to view the live auction closing.
Live Catalog Paticipation: 30 minutes prior to auction close, the catalog 'goes live'; the View Catalog button will change to Live Catalog and it will start blinking. In this mode, it is just like you are sitting in the auction house participating with other bidders. The bids are shown in REAL TIME - what you see is exactly current. There is no need to refresh/reload to see current data.PLEASE WATCH THE AUCTION FROM THE LIVE CATALOG VIEW!
Watch/Bid Lists: You may be tempted to watch the auction only from your Watches/Bids list. We DO NOT recommend this. Neither of these 2 pages are updated in real time; they are only updated about once a minute. No, that is not quick enough to ensure you will not lose a bid. Your bids list may show you winning a lot while in actual time, you have been outbid. This will not reflect immediately as it does in the Live Catalog view.PLEASE WATCH THE AUCTION FROM THE LIVE CATALOG VIEW!
On Live Catalog view - please check the box for 'Automatically Remove Closed Lots' so your page does not get clogged up with sold items. Also, there is a on/off volume button to turn the 'ding' notification sounds on and off.
Have fun and good luck!
